Logging In & Account Recovery

This article guides you on how to log in to your PassCash account, recover access if you forget your password, and secure your account.

Step 1: Logging In

1. Open the PassCash app or visit the official website.

2. Enter your registered email or phone number.

3. Enter your password.

4. Click “Login”.

Tip:

• Make sure your internet connection is stable.

• Avoid logging in on public computers for security reasons.

Step 2: Forgot Password / Password Reset

If you forget your password:

1. Click “Forgot Password?” on the login page.

2. Enter your registered email or phone number.

3. You will receive a verification code via email or SMS.

4. Enter the code and create a new password.

Tip:

• Use a strong, unique password to keep your account secure.

Step 3: Account Recovery

If you cannot access your account due to lost phone, email issues, or suspicious activity:

1. Contact PassCash Support immediately.

2. Provide your full name, registered email/phone, and verification documents if requested.

3. Follow the instructions from the support team to recover your account.

Tip:

• Always keep your verification documents up to date.

• Enable Two-Factor Authentication (2FA) to prevent unauthorized access.

Step 4: Security Tips for Logging In

• Never share your password or PIN with anyone.

• Avoid clicking links from unknown emails or messages.

• Log out after using shared devices.

• Enable 2FA for extra security.