Fiat Deposit FAQs

Why can't I use the funds immediately after making a card deposit?

Although your PassCash balance may show the deposited amount right away, all card deposits undergo a standard processing period of up to 4 business days before the funds are fully available for use.

Need help tracking your deposit?

If it's been more than 4 business days and your funds are still not available, please contact our support team at [email protected] and include your deposit reference number.

Can the processing time be shortened?

At this time, the 4-day window applies to all card deposits for security and compliance reasons. We?re always looking for ways to improve processing speeds, and any updates will be shared via our website or email announcements.

What does “balance available” mean if I can’t spend it yet?

When you see a balance after making a deposit, it reflects incoming funds that are in the queue for processing. However, these funds are considered pending and will not be fully available on your card until the 4-day processing period is complete.

Why is there a 4-day processing time?

This holding period is in place to allow time for:


Bank settlement and clearing procedures


Fraud prevention and security checks


Reconciliation between your funding source and card provider


This ensures your funds are safely and properly allocated before being released for transactions.



How to Load My PassCash Account

You can easily load your PassCash account using various methods, including Fiat deposits, Crypto deposits, and Visa/MasterCard. To get started, simply log in to your PassCash account and navigate to the Deposit section.


For more detailed instructions on how to load your account, visit our full guide here: How to Load My PassCash Account

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