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User Wallet

Failed or Pending Transfers

Sometimes transfers on PassCash may fail or remain pending due to various reasons such as exceeding limits, network issues, or incorrect recipient details. This article explains why this happens and

Transfer Limits

PassCash sets transfer limits to ensure safety, compliance, and account security. These limits apply to all transfers between users on the platform. Transfer Limits for

Receiving Money

Receiving money on PassCash is quick, secure, and automatic. Funds sent by other users via the Transfer feature are credited directly to your wallet once the sender completes the transfer. PassCash

Sending Money to Other Users

The Transfer feature allows you to send money securely to other PassCash users. Transfers can only be completed on the PassCash platform through Money Operations → Transfer. PassCash agents

Viewing Transaction History & Receipts

PassCash allows you to view all your transactions in one place, including transfers, merchant payments, wallet top-ups, and agent cash-ins. You can also access receipts for your records and support

Paying Merchants via QR Code, Transfer, or Payment Link

PassCash allows users to pay merchants quickly and securely using multiple payment options. You can pay a merchant by scanning a QR code, using a transfer, or paying through a payment link provided

Adding Money to Your Wallet

Adding money to your PassCash wallet, also called “cash in”, allows you to send money, pay merchants, and manage your funds. You can do this online via the PassCash website or in person

Account Lockout & Recovery

If you are unable to access your PassCash account due to a forgotten password, locked account, or other issues, this guide will help you regain access safely and securely. Step 1:

Two-Factor Authentication (2FA)

Overview:Two-Factor Authentication (2FA) adds an extra layer of security to your PassCash account. Even if someone knows your password, they cannot access your account without the second verification

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